Terms and Conditions

These Terms and Conditions govern your use of chimsafe.net and ChimSafe services.

SMS Messaging Terms

Customers opt in to text messages verbally by phone. When you call ChimSafe and verbally agree to receive texts, you consent to receive text messages about appointment confirmations, reminders, service updates and invoice links.

How you opt in (phone call only)

The only way to sign up for ChimSafe text messages is by calling (772) 222-3122 and verbally agreeing during the call. Consent is only ever collected by phone.

During the call, our agent reads this exact script, word for word:

"Would you like to receive text messages from ChimSafe, at this phone number for appointment confirmations, reminders, service updates and invoice links? Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent is not a condition of purchase. Do you agree to receive these text messages?"

We record the customer's phone number, the date and time of consent, the name of the agent who took the call, and the customer's verbal "yes". The full agent script and our consent-logging process are published on this page so anyone can verify them.

• Message frequency varies (typically 1-5 messages per booking).
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• Reply HELP for help, or call (772) 222-3122 / email info@chimsafe.net.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive text messages is not a condition of purchase.

See our Privacy Policy.